Luxury Hotels

AND SPLENDOR’S MANAGEMENT IS SUPER, TOO

One evening on SS Splendor Girlahead was lucky enough to have dinner with Janina Deeke, from Hannover. She’s the onboard Cruise Consultant, advising and taking bookings for future cruises. Interestingly, just as hotels are finding their best suites sell first, the same is true at sea. The difference is that confirmed cruisers book far far ahead: one May 2025 cruise going through the Suez Canal is completely booked out, already.

Yes, there ARE confirmed cruisers. To reach Regent’s top-tier of loyalty, Commodore, you have to have spent at least 2,000 nights on any one of their ships. There are so far 12 Commodores.

Janina is the ultimate woman of the world. She travelled as a kid and got hooked. After studying tourism management and working on Aida ships – that’s the all-German line – she joined Regent’s parent NCL, came to Regent as onboard Concierge and switched to her present role a year ago. She does four months on, two months off and her great joy, when at home, is riding – she’s doing the entire Camino de Santiago this October.

The enthusiasm of cruise managers for their profession is infectious. The Hotel Manager rushes, at the end of a contract, back to Bali to run his boutiques. The Cruise Director, who onboard has to do everything from daily television presentations to introducing speakers, and his wife (the Social Hostess) head home to Kansas City to unwind.  But they’ll all be back, in three months’ at the most.