Girlahead joins all his friends in congratulating Luca Virgilio, above, who yesterday was deemed top Italian hotelier at the incredibly-important DUCO luxury fair in Florence. The GM of The Eden in Rome is a true leader. He heads a fabulous team at his hotel, and he has a network that seems to include anyone positive in Rome and Italy, and further afield. Well done, Luca Virgilio, and well done Dorchester Collection. Listen again, below, to Chris Cowdray, CEO of The Dorchester Collection.
Red Carnation is, like the Dorchester Collection, fortunate in having owners who know that looking after the people who make hospitality also makes bottom lines work. In both companies, incidentally, GMs stay. Andrew Pike, GM of the 57-room Milestone in London is a fine example. He makes the most of the 1880s-vintage hotel’s location, on the south side of Kensington High Street. Cross the road and you have Kensington Gardens, with Kensington Palace less than 300 yards away – take a hotel picnic into the Gardens, and do make sure that you specifically ask for the hotel’s own healthy home-made breads. Girlahead last stayed in the hotel’s Harlequin Suite #402, and the myriad of memories include having names of all key staff, including the Chief Engineer, in the hotel’s guide to service, and at cocktail time the canapés were so carefully explained by a server.
From one heritage property to another. Amsterdam’s gorgeous central-city icon, Hotel De L’Europe, celebrates 125 years on 23rd September 2021. Heineken-owned, the hotel has been Amsterdam’s ‘anchor’ since it was opened as a hotel in 2012 by GM Tom Krooswijk, and this continues under his successful Edward Leenders. Public areas, for instance, host headquarters for top booksellers and floral designers, and there always seem to be art or fashion pop-ups, planned or going on right now. Coming up, for instance, is a one-off sale of paintings that used to hang on walls of the hotel’s 111 rooms and suites, and elsewhere.
And now, hear again, Dorchester Collection CEO Chris Cowdray, here: