Luxury Hotels


Kimpton, an autonomous member of the giant IHG family, always makes Girlahead feel better. At KIMPTON FITZROY LONDON for instance, there was lots of exercise when staying in suite 356, namely seven marble steps from Southampton Row to the main door and then 82 carpetted stairs, up the formal 1900-vintage staircase, to the appropriate floor. The hotel’s 24/7 Technogym wellness room also has two Pelotons.

Wellness is luxury, today, Google’s 2021 searches for “luxury travel” in 2021 rose by 38% compared to 2019. People want to travel to feel better, and to overcome and loneliness and potential mental challenges formed over the last couple of years.

As if perfectly timed, KimptonxTalkspace is a new partnership, specifically to help both consumers and hotels’ team members. In the US, over 60 Kimpton hotels offer consumers the chance to log into complimentary video therapy sessions with licensed counsellors, plus a $100 discount on a Talkspace plan. All Kimpton team members in the USA get a year-long complimentary Talkspace subscription.

Feel better by immersion in destination culture. This is something that Taj parent IHCL is introducing, thanks to a partnership with UNESCO. Expect visits to local communities practising such art forms as Patachitra scroll painting in West Bengal; Ganga Aarti prayer ceremonies at Dasashwamedh Ghat at Varanasi in Uttar Pradesh, and so on. The cooperation was signed with Eric Falt, Delhi-based Director of UNESCO.

Anne Golden, opening GM of PAN PACIFIC LONDON, knows how to make all parties feel better. She formerly ran a beauty hairdressing salon which, surely, should be necessary training for all top hoteliers. Giving customers best-possible customer service in the beauty business is, surely, not that far removed from GMs’ roles. Hear Anne Golden here: