Luxury Hotels

Sybaritic Single once again shares thoughts on luxury hotels

Mooncakes and other essentials at Raffles

Mooncakes and other essentials at Raffles

The Sybaritic Single celebrates luxury hotels which create their own traditions – or  local holidays with a twist. One of his favourite celebrations is the mid-autumn festival which takes place from July to September at Raffles Singapore. The Grand Dame of Southeast Asia does not need further introductions. Her glorious past paved the way for a plethora of reasons for travellers to return to the hotel, apart from the obvious colonial verandahs and intoxicating Singapore Slings.

Last week, the Sybaritic Single returned to Singapore to pick up a few boxes of his favourite snowskin mooncakes. The flavours he chose varied from the timeless mother-of-pearl and macadamia nuts with salted duck eggs to the more innovative Champagne and Cognac. Of course, he wished he could taste all eight flavours available, but he reminded himself that each mooncake was known to be a thousand calories rich. To balance the sweetness of the white lotus paste and the ganache, the Sybaritic Single picked up a pack of the bright red Singapore Sling tea blend – the latest innovation and an instant best-seller at the hotel’s boutique.
It has become an annual tradition for Raffles to set up a large store for the mooncakes within its retail arcade as well as an online shop. Each time the Sybaritic Single passed by the pop-up store, there was a line of shoppers, both locals and global travellers, all of whom were getting the signature turquoise boxes of mooncakes. In the meanwhile, the hotel’s butlers were seen hurrying through the lobby with turquoise tote bags filled with the delicacy – for in-house gourmets to carry home as souvenirs. It seemed like the entire place had suddenly become obsessed with the handcrafted pastry. More than 100,000 mooncakes are sold by the hotel each year – and despite the impressive number, they are always sold out even before the arrival of the actual festival. What a success for the luxury hotel and its culinary team, what great fun for the guests – mooncakes could as well be the new Singapore Sling.
Many luxury hotels offer artisan chocolates or pastries, but a few execute it as well as the Raffles Singapore. Here, it has evolved into a highly profitable formula of ancient traditions, innovative culinary approach and clever marketing. With every mooncake, the hotel sells a story, a memory – and, ideally, a reason for another stay.
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Luxury Hotels

What a Michelin star (or two) does to a luxury hotel

Beet and burrata salad

Beet and burrata salad

Getting a second Michelin star has made all the difference in the world to Srijith Gopinathan, above, Executive Chef of Taj Campton Place, San Francisco. When that hotel, originally built 1909, was re-opened in 1982 it was known for its food, thanks to its produce-mad GM, Bill Wilkinson, who brought in such chefs as George Marrone, Bradley Ogden and Charlie Trotter. Then, in 1993, Bill Wilkinson moved to the supply side: he bought the GreenLeaf farmers’ consortium, supplying not only Campton Place but all the other top luxury hotels in the area (Bill was such a lovely guy – the gal remembers a tasting of heirloom tomatoes that he organised specially, shortly before he died on July 19th, 2010, at the tragically early age of 68).

Salmon and endamame

Salmon and endamame

Now, once again, Campton Place Restaurant, in Taj Campton Place, has a shining star. Last October, Srijith Gopinathan, who had got his first Michelin star in 2013, had a telephone call from Michelin. He thought he was going to be demoted but no, he was up from one to two stars. He could not believe it, he told his GM, Ashrafi Matcheswala. She had actually risen up the hotelkeeping ladder through food and beverage – at one time she had headed that department for the massive Taj Mahal Palace in Mumbai, which meant overseeing room service, 11 restaurants, big hotel events and an average of a thousand outside-catered meals a day.

The hotel's entrance

The hotel’s entrance

She knows the value of an extra star. Being two-stars has increased the numbers of diners in Campton Place Restaurant by at least 20%, but it has not increased average spend as the hotel is determined to keep prices down – you can get a two-course lunch, for instance, for $39. There has been a big increase in tables booked by gourmets living in the Bay area, especially Indian-Americans in the tech world who are so proud of this new-wave Indian restaurant. And yes, it is new-wave. If you think of curry and chicken tikka masala, this is not for you. I started lunch with an exquisite beetroot and burrata salad, with slightest hints of different spices.

Union Square, August 2016

Union Square, August 2016

I went on to salmon and edamame, but look at the result, above right.   It looks gorgeous, it tasted gorgeous. How, I asked, did Srijith Gopinathan prepare for his extra star? He toured India, sussing out street food, but there was no sign of street food anywhere here. Will the luxury hotel now go for a third star? Ashrafi Matcheswala shakes her head in a somewhat ambiguous way, but she knows that will require spend, changing the restaurant décor. Never mind, San Francisco is into big projects at the moment. I was amazed to find the Union Square area a Big Dig, the Central Subway expected to open 2018 – somewhere underneath Taj Campton Place, at this time, two massive boring machines, Big Alma and Mom Chung, are hard at work.  NOW SEE A VIDEO OF TALENTED SRIJITH GOPINATHAN, BELOW

 

 

 

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Luxury Hotels

A re-branded San Francisco luxury hotel

Presidential bathtub

Presidential bathtub

The gal arrived at TripAdvisor’s top luxury hotel in San Francisco – and second in its all-level ratings – Loews Regency. It flew another flag until a year ago, but now there are prominent Loews signs outside, and within. It happened to be a Friday night, when there is a complimentary wine tasting, five to six precisely, on the Sky Deck, but tonight that was booked for a proposal, so the event was moved to 3808, the 2,000 sq ft Presidential Suite. What a lovely opportunity, to go out on its terrace to admire the view (above) and to check out its bathroom (left).

View from 4404

View from 4404

The view from 4404 was pretty spectacular too. At dusk the mist rolled in and before it was dark I felt as if in an all-white cocoon, the same kind of enclosed feeling that you get sometimes at Park Hyatt Shanghai. Here, it cleared soon after daybreak, and actually I was having such a good time enjoying my room, looking out at the city and doing some creative writing that I completely forgot about the weekly Sky Deck yoga, 75 minutes from nine each Saturday morning, with a green health smoothie thrown in for good luck. You can always tell if there is a fit GM when you see offerings like that. Sure enough Loris Menfi IS a fit GM.

Salad...

Salad…

Despite having two children under six, and a train commute from and back to her home, she starts every day with a workout in her private gym. Good for you, Loris, I thought as I did my own work-out, in the hotel’s 24/7 Technogym (any hotel that has a good gym, with great equipment in full working order, and new disposable headsets, and fresh fruit, fully deserves to go up the TripAdvisor ladder). Loris Menfi spent years with Ritz-Carlton and she credits the legendary Ed Staros, at Ritz-Carlton Naples FL, as one of her mentors. She understands little touches. Toiletries are Julien Farel, and clearly marked as anti-ageing. If you plan a return visit, they will store your clothes. If you are a cocktail fan, mixologist David Rowe suggests such unique concepts as Bourbon in a bottle, namely a small, re-usable bottle holding his-make Manhattan, Bulleit Rye with apricot and ginger, which he pours, in front of you, into a tumbler containing a single outsize ice cube.

.. and ribeye

.. and ribeye

Stay at this luxury hotel if you like stunning views and thoughtful service, (they offered me all three decent newspapers, namely the Financial Times, New York Times AND Wall Street Journal, without my asking). Breakfast coffee was divine (Peet’s, of course) and there were paper cups to take some away. Stay here if you have four legs, as the room service menu includes chicken and peas for Barker and fresh fish for Miaow. Stay here if you are fit and healthy, for all the above reasons, plus such great smoothies, any time, as a green mixology, with apple, celery, cucumber, ginger, kale and lemon.   And, I thought, stay here too for a great location, for financial business and retail. I want to come back. NOW SEE THE VIDEO BELOW

 

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